Instructions for charging electric cars at EcoFast charging stations

For first-time users of the charging station service, please start from step 1.

For customers using the charging station service on subsequent occasions, please open the app and start from step 3.

The information for charging an electric car at EcoFast charging stations includes 10 detailed steps as follows:

Step 1
Download app
 
Step 2
Register An Account
 
Step 3
Enter account information
Step 4
Park in a charging spot 
 
 
Step 5
Plug charging gun into a car 
 
Step 6

Scan QR Code 

to link charging pillar and car

 
Step 7
Top up an account
 
Step 8
Start a charging session
 
Step 9
Stop a charging session and deduct the fee from the charging account
Step 10
Return the charging gun to its original position (completed)

Detailed instructions

 
Step 1

Log in to EcoFast app

Step 2

Sign up for an account

Step 3

Start charging and monitor the charging process on the app screen

Step 4

Park the car in the charging position and open the charging compartment on the car

Step 5

Pull the charging gun from the post and plug it into the charging socket on the car

Step 6

Use the QR Code scanning application on the charging station screen to connect the charging station to the vehicle

Step 7

Top up prepaid service into account

Step 8

Start charging session

Step 9

End of charging session

Step 10

Remove the charging gun from the vehicle, close the vehicle charging compartment cover and insert the charging gun back into the charging compartment of the charging post.

Safety Notes

1. Comply with regulations and instructions for charging electric cars at EcoFast charging stations.
2. Do not move the vehicle while the charging gun is still plugged into the vehicle.
3. Return the rechargeable gun immediately after charging. Do not place the gun on the ground or leave it in the wrong place to avoid the gun getting wet, which can lead to fire or explosion or reduce its durability and inherent functionality.
4. Do not charge if the battery is found to be defective.
5. Move the vehicle into the parking space with the charging post installed, the 2 wheels do not exceed the blocking edge to ensure no collision with the charging device.
6. Do not pull the cord from the charging post outside the parking space, charging can only be done in the parking space, the charging post screen is in the main screen state.
7. Do not charge the battery when detecting abnormalities around or at the charging post: The post is excessively dented, the base of the post has unsafe elements such as solutions or vapors, chemicals,...
8. Before removing the charging gun from the charging post, check the appearance of the charging gun. If you find any abnormalities such as: The charging gun head is cracked, broken, deformed, rusty, dirty, etc., please do not use it and contact customer
9. In case you arrive at a charging station but the charging posts are already booked by other customers, you should proactively give up the charging posts to customers who have booked in advance.
10. Do not charge the battery during heavy rain or thunder.
11. Only use the emergency stop button in unusual situations such as the charging station or the vehicle has a burning smell, fire, or other things beyond control. In that case, you should contact the hotline 028 2213 0553 to receive timely support.
Thank you for using EcoFast charging station service.